Our approach and performance
We support community initiatives that align with our corporate responsibility priorities. These are as follows:
- making responsible practices the foundation of our decision making
- promoting education and employment opportunities
- building financial capability
- helping to bridge urban and rural social and economic divides
- improving urban sustainability
We are committed to using our resources and expertise to build the financial knowledge, skills and confidence of our communities, particularly among the most vulnerable. This includes making a financial contribution, or creating programs and initiatives that help communities to thrive, improve financial capability, improve access to employment and education, promote urban sustainability, or help to bring banking services to rural or remote communities. Our approach is backed by research, informed by community consultation, and delivered through partnerships with local community organisations and government.
We have developed a number of programs to improve financial literacy and inclusion among vulnerable members of our communities, and respond to some of the most significant challenges these communities face.
ANZ has made a long term public commitment to contribute to the communities in which it operates and has contributed around $14.9 million in cash, time, and in-kind serviced during the past financial year as measured in the London Benchmarking Group methodology.
We also contribute to communities by ‘foregoing revenue’, for example, the cost of providing low or fee free accounts to government benefit recipients, and waiving fees in response to emergencies and hardship. When we include such contributions, our community contribution is closer to $69m, of which around $54.1m is forgone revenue.
Find out more about detailed community investment breakdowns.
We invested A$16.9 million in communities across our region. This includes contributions of cash, time, in-kind and management costs as measured in the London Benchmarking Group methodology. This is an increase of $700,000 or 4% on 2010.
We invested more than $16 million in communities across our region. This includes contributions of cash, time, in-kind and management costs as measured in the London Benchmarking Group methodology.
|Case study: Investing in thriving communities in regional Australia|
Since 2003, ANZ’s Seeds of Renewal program has provided more than $2.7 million dollars in small grants to around 600 community projects in rural and regional communities.
In 2011, $250,000 was distributed to 30 community organisations with recipients receiving up to $15,000 towards their projects and goals, including:
One of the organisations to receive a Seeds of Renewal grant was the Alpha State School library in Queensland.
The people of Alpha in Queensland are only too familiar with the impact that floods can have on a community. In 1990 severe floods devastated 75 per cent of the town and again in 2010 they caused $13 million in damage. Then, Alpha was hit by floods in January 2011.
A Seeds of Renewal grant is helping the school to install new shelving units in their library, which can be easily transported to avoid damage to books during floods.
“ANZ's Seeds of Renewal grant enabled us to purchase shelves on wheels, so the next time a flood comes along we will be able to pull our entire library to higher ground,” said Dale Wolfenden, Principal, Alpha State School. Alpha State School provides education and learning services to more than 1500 people in the community.
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