Health, safety and wellbeing - Corporate Responsibility

Health, safety and wellbeing

Our Approach

ANZ's approach to health, safety and wellbeing aims to support the physical, emotional and financial wellbeing of our people.

ANZ's Health and Safety strategy applies globally but is tailored for individual countries. We have developed a global health promotion program which provides relevant and accurate health information and activities for our employees worldwide. Health and Safety Committees exist in each state in Australia, New Zealand, India and the UK.

We aim to keep staff healthy and safe wherever they are working. Some of our initiatives include:

best practice ergonomic standards which are applied to branch and building design and refurbishments
tools to support employees working away from a typical office environment
a comprehensive health and safety training program including mandatory courses for all staff
regular workplace seminars on a range of health issues such as heart health, diabetes, asthma, gender cancers and mental health

Find out more:

Wellbeing Programs
A number of team-based and Group-wide programs are helping to enhance the physical, emotional and financial wellbeing of our people. These include: My Health, which provides a paid physical check-up during working hours to all Australian staff every two years. Many countries provide a range of health checks that are relevant to their environment. My Health Online, which provides all staff with access to comprehensive health information. The internal ANZ health and wellbeing site provides health information on key topics and links to country specific and international health sites. Influenza vaccination program is offered to all staff in Australia and New Zealand and a range of other countries where it is relevant. Participation in the Corporate Games The Global Corporate Challenge, a workplace fitness initiative staff to increase the distance they walk everyday over four months. 'Financial fitness' sessions to help staff better understand and manage their personal finances. ANZ's MoneyMinded financial literacy education program, available to staff online.

Wellbeing Programs

A number of team-based and Group-wide programs are helping to enhance the physical, emotional and financial wellbeing of our people. These include:

My Health, which provides a paid physical check-up during working hours to all Australian staff every two years. Many countries provide a range of health checks that are relevant to their environment.
My Health Online, which provides all staff with access to comprehensive health information. The internal ANZ health and wellbeing site provides health information on key topics and links to country specific and international health sites.
Influenza vaccination program is offered to all staff in Australia and New Zealand and a range of other countries where it is relevant.
Participation in the Corporate Games
The Global Corporate Challenge, a workplace fitness initiative staff to increase the distance they walk everyday over four months.
'Financial fitness' sessions to help staff better understand and manage their personal finances.
ANZ's MoneyMinded financial literacy education program, available to staff online.

Employee Assistance Program
The Employee Assistance Program is a confidential counselling service available to all ANZ employees. The service provides professional guidance and support with work or personal problems such as trauma, bereavement, relationship difficulties or dealing with change. The first three sessions are paid for by ANZ.

Case study: Promoting nutrition and food safety
ANZ has developed a global health promotion programme that has been successfully customised and implemented in Bangalore. It involves monthly health promotion activities focusing on various common health problems with the aim of creating awareness & providing relevant information to staff, delivered in a mixture styles and format. Feedback from staff has been very positive, and they report that have benefited from this type of innovative program, which is unique to ANZ in the region.

Case study: Promoting nutrition and food safety

ANZ has developed a global health promotion programme that has been successfully customised and implemented in Bangalore.

It involves monthly health promotion activities focusing on various common health problems with the aim of creating awareness & providing relevant information to staff, delivered in a mixture styles and format.

Feedback from staff has been very positive, and they report that have benefited from this type of innovative program, which is unique to ANZ in the region.

Progress in 2008

We continue to focus on reducing our Lost Time Injury Frequency Rate (LTIFR) - a standard measure of the effectiveness of occupational health and safety programs - achieving a record low in Australia.

The LTIFR in Australia has reduced for the third year in a row. This year we achieved a 20% reduction down from 3.0 in September 2007 to 2.4 for 2008.

The LTIFR claims rate for Australia is 1.4.

Lost Time Injuries - Number of Lost Time Injuries per million hours worked (Australia)

LTIFR in New Zealand has gone from 1.6 to 2.0, a 26% increase. As there is no clear reason for this result, an external audit is being undertaken to confirm the accuracy of the data and to set an appropriate target for 2009.

Lost Time Injuries - Number of work related Lost Time Injuries per million hours worked (New Zealand)

Staff also continued to be active participants in our My Health and Global Corporate Challenge programs (see Wellbeing Programs). ANZ won the silver award for most active company globally in the Global Corporate Challenge and the gold award for the most active company globally (for companies with 200+ teams). We had two teams in the top 10 teams, Fiji and India.

My Health	2008	2007	2006
Total registration	12,928	10,000	6,000
Total health checks	12,268	9,000	7,028

Global Corporate Challenge	2008	2007
Funded teams	376	298
Self funded teams	21	30
Total	397	358

Our Employee Assistance Program usage rates where Australia 4%, NZ 7%,and India 4% with very small numbers in other parts of the world.

The future

The global implementation of ANZ's health and safety management system is progressing well. New Zealand will be the major focus over the next 12 months, along with the Asian region.

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