Get a statement copy online
Get a statement copy by phone

You can call 13 13 14 (international +61 3 9683 9999) 24 hours a day, seven days a week and order a statement copy.

One easy way to ensure you can get access to your statements whenever you choose is by registering for online statements.
Get a statement copy at your nearest branch

You can request a statement copy by visiting your nearest ANZ branch in Australia.

It will take between 3 - 5 business days for you to receive your statement copy by mail. If the request is urgent, the branch is able to receive a copy the following business day. You can then have your statement copy faxed to you or you can return to collect it in branch.

One easy way to ensure you can get access to your statements whenever you choose is by registering for online statements.

 

Use our FAQs to find out more about statements.

Is there a cost for requesting a statement copy?

Yes, in some instances there is a fee for requesting a statement. We can tell you about any fees when you request it.
I need a statement for my end of financial year tax return?

You can obtain a statement for your end of financial year tax return several different ways.

All customers will receive their end of financial year statement in their chosen method.  So if you have registered for online statements you will receive a notification as usual when your statement is ready to view in Internet banking.

If you receive paper statements this will be sent in the mail after the end of financial year, depending on how frequently you receive them.

You can request a statement copy if you need one via Internet banking, phone or in branch, check the ‘How to’ tab for more information. You then need to allow for delivery times depending on how you’d like to receive your statement.

  • Statements mailed to you: will take between 6 - 9 business days for postal delivery (it can take longer around tax time)
  • Statements faxed to you: we can fax your statement to you in approximately 2 business days. Priority faxes should be received within 24 hours (on a business day).
  • Statements emailed to you: we can email your statement to you within 3 business days. Priority emails will be received within 24 hours (on a business day).
How do I register to get my statements online?

You can register to receive your statements online through Internet Banking in 3 easy steps. Online statements are the environmentally friendly paperless way to receive account statements.

  • Registering an account for online statements replaces the paper statement for that account. Please note, paper statements will continue to be sent for Business accounts.
  • You'll need to provide a valid email address so that we can send you a notification email when your online statements are ready to be viewed within ANZ Internet Banking.