Forms - Credit cards & debit cards

If you have an ANZ credit card, you may wish to transfer an outstanding balance from a non-ANZ credit or store card. Simply complete the Balance transfer application form (PDF 87kB) and we'll take care of the rest. In some cases, fees and charges may apply to balance transfers. Find out more about ANZ balance transfers.

All ANZ credit cards allow you to add a number of additional cardholders. This can help make your finances much easier to manage. To apply to add an additional cardholder, simply complete the Additional cardholder application form (PDF 88kB).

ANZ encourages you to increase or decrease your credit limit to help you manage your card. To apply for a change to your credit limit, simply fill out the Credit card limit increase/decrease application form (PDF 100kB).

CardPay Direct is the easy way to ensure your credit card payment is always paid on time. You can authorise regular repayments to your credit card using the CardPay Direct form (PDF 534kB).

You can also easily cancel an authorisation for a CardPay Direct payment using the CardPay Direct cancellation authority form (PDF 28kB).

ANZ offers a variety of different credit cards to suit your needs, from cards with reward programs, low interest or interest free days. If you'd like to change your credit card type from one ANZ card type to another, simply select the new ANZ credit card you require and send us the Transfer between card accounts application form (PDF 136kB).

If you have more than one ANZ credit card, you may choose to save on annual fees by combining your accounts into one. ANZ makes it fast and easy, simply by sending us the Request to combine ANZ credit cards (PDF 140kB).

You should check the transactions that appear on your monthly ANZ credit card statement very carefully. In the event that you find an unauthorised transaction or wish to dispute a charge, please complete a Customer transaction dispute form (PDF 61kB) and send it back to us. If you can't access the form, contact us at the ANZ call centre on 13 22 73.

If you'd like to receive your ANZ credit card statement on a different day or the month, simply let us know by completing the Statement change request form (PDF 38kB).

You may choose to manage your regular bills by authorising recurring transactions from your ANZ credit card to pay participating merchants. You can use the Change to recurring transactions/direct debits form (PDF 33kB) to let the merchant know when you need to change the payments.

If your ANZ credit card has been suspended, you can apply for reinstatement when appropriate. Download the ANZ reinstatement application form (PDF 94kB).

With the introduction of exception fees policies for consumer credit cards and ANZ Everyday Visa Debit, we are committed to helping you understand and avoid late payment fees and overlimit/overdrawn fees, collectively called exception fees.

If you would like to elect to opt out of exceeding your credit card limit, please complete and sign the ANZ credit card overlimit opt out form (PDF 32kB) and return it to ANZ Cards via fax or mail.
Alternatively, if you would like to elect to opt out of exceeding your available funds on your ANZ Everyday Visa Debit, please complete and sign the ANZ Everyday Visa Debit overdraw opt out form (PDF 68kB) and return it to ANZ Cards via fax or mail.

Please note: opting out means that we will, where possible, decline authorised transactions if there are insufficient available funds at the time of the transaction. If a merchant processes transactions without seeking proper authorisation from us, this may cause your account to exceed its credit limit or become overdrawn.