Warning: The page you clicked through to is not a legitimate ANZ website

You are most likely seeing this page because you clicked on a link in a fraudulent email sent to you in the hopes of stealing your personal details. In this case, ANZ’s team of security experts found and disabled this site before you could get to it.

What is phishing?

Phishing is the practice whereby a fraudster who is pretending to be from a legitimate organisation eg. ANZ, sends misleading emails requesting personal and financial details from unsuspecting people. Phishing is usually associated with spam whereby thousands of messages are sent out in the hope that a few people will be caught and supply their financial and personal (identity) details.

Please note: If you exercise caution in your online habits, banking online with ANZ is perfectly safe. ANZ will guarantee your money in the case of loss due to fraud.

How to protect yourself from online fraud.

To ensure you are protected against scammers, trust your instincts and always ask for more information. The following tips can ensure that you remain secure in your online banking.

• Always type ‘www.anz.com’ (Australian customers) or ‘www.anz.co.nz’ (New Zealand customers) into your Internet browser to log on to Internet Banking.
• Always ensure your Internet Banking session is secure by checking that there is a padlock symbol at the bottom of your browser window.
• Treat all emails requesting personal log on information such as username, password or PIN with extreme caution. ANZ will never contact you by email requesting personal information.
• Change your Internet Banking password on a regular basis.
• Keep your anti–virus and firewalls up–to–date and perform regular scans of your computer.
• Be extra cautious when accessing Internet Banking from a public location. Make sure you do not select to save your password, and ensure you are completely logged out of Internet Banking before you leave your computer.
• If you receive any future emails directing you to click on a link to Internet Banking, or anything else suspicious, forward the email to hoax@cybersecurity.anz.com

Please notify ANZ immediately if you believe you are the victim of online fraud. If you believe your password has become known to a third party, contact ANZ Internet Banking Helpdesk immediately:

• Australian Internet Banking Helpdesk on 13 33 50 (Intl: +613 9683 9999).
• New Zealand Internet Banking on 0800 368 524 (Intl +64 4 473 0370).

For more information about keeping safe online, visit ANZ Protect Your Banking, Australia or New Zealand.