ISO 20022 - The new global language of payments
Published on 25 November 2025
ISO 20022 is transforming the way payments are exchanged within the financial services industry—bringing greater consistency, richer data, and new possibilities for our customers.
We're working closely with SWIFT and key financial market infrastructures to support the transition to ISO 20022. ANZ continues to adhere to the ISO 20022 industry mandated timelines for both Cross Border Payments and the Local Market Infrastructures we operate in.
With our customers at the centre of everything we do, we’re exploring ways to help you take full advantage of the enhanced data and automation that ISO 20022 enables. Our goal is to make your payment experience smarter, more seamless, and future ready.
Benefits of ISO 20022
ISO 20022 offers the ability to capture richer and more structured data. This provides the opportunity for greater interoperability between market infrastructures and is expected to improve the speed and efficiency of cross border payment transactions.
Improved efficiency
The standardised message format streamlines communication between financial institutions, thereby reducing the need for manual intervention, increasing Straight-Through-Processing (STP) and minimising processing times for cross border payments.
Automation
The availability of richer data may lead to enhancements in automated reconciliation processes and AML controls (such as sanctions screening).
Future readiness / standardisation
As ISO20022 is adopted as the global data standard for financial information in the payments world, this universal message type for all payments will enable greater message harmonisation.
ISO 20022 migration: What you need to know
ANZ is transitioning to ISO 20022 in line with global payment industry standards. The impact of this change depends on how you interact with us:
Bank and non-bank financial institution customers of ANZ
With the end of co-existence of certain SWIFT FIN payment message types in November 2025, you should now be sending and receiving the equivalent MX messages via SWIFT FINplus.
If you’re a bank or financial institution using ANZ Channels (such as ANZ Transactive Global or ANZ Fileactive), you can continue sending payments to ANZ in your current message format.
In line with industry guidelines, across SWIFT FIN and ANZ Channels, unstructured address format will no longer be supported in payment messages after November 2026.
Your balance and transaction reporting format that you receive today will remain unchanged.
Corporate customers of ANZ
If you’re a corporate customer using an ANZ Channel such as ANZ Transactive Global, ANZ Fileactive or SWIFT for Corporates (SCORE), you can continue sending payments to us in your current format. Please be aware that from November 2026, industry changes will require the inclusion of town/city and country details in postal addresses for international and RTGS payments.
We will continue to send your balance and transaction reporting in the preferred format you receive today.
Supporting your transition to ISO 20022 message standards
ANZ is committed to supporting customers through this transition and will aim to provide clear guidance on required changes, timely notifications, and practical support to help minimise disruption to your payment processing. Resources will be made available on ANZ Digital Services Help with additional details to be shared throughout 2026 to help you prepare for migration.
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Published by Australia and New Zealand Banking Group Limited ABN 11 005 357 522 (“ANZ”) in Australia on 11 October 2024. This publication seeks to raise awareness and provides general information only in relation to ISO20022 in Australia. It is based on information available at the time of publication and is subject to change without notice. ANZ makes no representations or warranties about the accuracy or completeness of any information provided and accepts no responsibility or liability for any reliance on it. Before acting on any information provided, consider whether it is appropriate for you having regard to your circumstances. ANZ does not provide any financial, investment, legal or taxation advice in connection with this publication.