ANZ EFTPOS Instructional Videos

ANZ EFTPOS Instructional Videos now available for viewing!

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Here at ANZ, we understand that starting up a new business can sometimes be challenging and time consuming. To further provide your business with simple and reliable payment solutions, we have created new EFTPOS instructional video presentations for your viewing.

The presentations below have been designed to take you through simple day to day EFTPOS operations including processing purchases and refunds, completing end of day settlement, and extra optional features such as Tipping.

Each video presentation is accompanied by an instructional PDF, allowing you to go through each presentation in your own time.

The Instructional Video Guide (PDF 184kB) provides written details to accompany each video.

The instructional clips are provided as a guide only, so please refer to your ANZ Merchant Operating Guide or contact ANZ Merchant Services on 1800 039 025 24 hours a day, 7 days a week if you require more information.

1. How to perform a Sale transaction
2. How to perform a Refund transaction
3. How to initiate a manual settlement
4. How to process a Tip transaction
5. How to print a Server Tip report
6. How to print a Tip Totals report

Remember, EFTPOS Terminals are a valuable tool for any business and should be protected as you would protect cash or stock. Please read our EFTPOS Terminal Security guide (PDF 64kB) for tips on how you can help ensure that your Terminal is secure.

To provide feedback or for more information on any of the items above, please contact ANZ Merchant Services on 1800 039 025, or alternatively via email.