Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
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Fraud protection.
Now it’s personal.
ANZ Falcon® technology monitors millions of transactions every day to help keep you safe from fraud.
Falcon® is a registered trademark of Fair Isaac Corporation.
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Whether you’re transferring funds between accounts, setting up an online password or shopping online to get the best bargains, make sure you're across the latest online safety tips to keep your online banking and browsing secure.
Keeping your personal information and banking details safe is our top priority, but there are also actions you can take to keep your online banking sessions secure. Read our online banking safety tips below:
If your passwords are stolen, your banking, emails, social media accounts and online shopping accounts could all be vulnerable to identity theft. Protect access to your accounts by following these tips:
Love online shopping? Make payments safely and securely by following these tips:
Links in SMS messages or emails from a sender you don’t recognise should be treated with caution. By clicking, you might visit a fake website that may capture your personal details or you might inadvertently download malicious software (malware) on to your mobile device or computer. This could stop your device from working, corrupt your files and give unauthorised access to your personal information.
Contact the organisation that seems to have sent the message to confirm what you’ve received is legitimate. Call the phone number listed on their website - don’t use any contact details from the message itself.
Contact us if you’ve received a suspicious text, call or email that mentions ANZ.
Be cautious about the information you share online. If your identity is stolen you may be at risk of unauthorised access to your banking, loans opened or a damaged credit rating. Here are some tips to help you protect your identity:
If you think your identity might have been stolen, you should:
Privacy, identity and social media (PDF 129kB)
Email compromise (PDF 162kB)
Suspicious messages (PDF 129kB)
Two factor authentication (PDF 104kB)
Shopping online (PDF 161kB)
Mobile devices and applications (PDF 163kB)
Security software (PDF 163kB)
How to bank securely (PDF 433kB)
How to bank securely (easy read guide)
(PDF 4mb)
BPAY® is registered to BPAY Pty Ltd ABN 69 079 137 518.
The information on this page does not take into account your personal needs and financial circumstances and you should consider whether it is appropriate for you and read the relevant terms and conditions, Product Disclosure Statement and the ANZ Financial Services Guide (PDF) before acquiring any product.
Applications for credit subject to approval. Terms and conditions available on application. Fees and charges apply. Australian credit licence number 234527.